Digital Services FAQ

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What a Virtual Assistant is and whether you could benefit from one?

If you find yourself constantly short on time to tackle essential business tasks, VAs provide you with the invaluable gift of time. We offer a variety of services designed to streamline your life and boost your efficiency. By delegating tasks you don't have the time or desire to handle, you'll find yourself with more time to nurture your beloved business or enjoy quality moments with loved ones.
What are the benefits of hiring a VA?

When you hire a VA, you're only paying for the productive hours you use, which is far more cost-effective than the complexities of hiring a PAYE employee. This flexibility allows you to better manage your working hours, boost productivity, and focus on growing your business. Additionally, you can save up to 78% in operating costs, ultimately increasing your business revenue.
When is it time to hire a Virtual Assistant?

Feeling overwhelmed with the workload required to run your business? Have a vision to grow your business but lack the time to do so? Concerned about the impact on your business and health due to the current workload? If any of these resonate with you, and if administrative tasks are affecting your bottom line, we've created a tool to assess your potential VA requirements.
What tasks can a VA undertake for me?

Our highly skilled VAs excel in various business-related tasks, offering comprehensive support. Some common tasks include: Personal Assistance: email and diary management, travel arrangements, event coordination, client communication, document preparation, and relationship building. Administrative tasks: data entry, website content management, proofreading, e-filing, customer service calls, payments processing, and billing. Marketing tasks: blogging, content creation, social media management, and account management. Customer service tasks: email and phone support, order tracking, and basic troubleshooting. Sales tasks: lead generation, prospect qualification, and market research. These are just a few examples of how a VA can support your business, and we offer a complimentary consultation call to understand your specific needs.
Why not just employ someone?

Unlike regular employees with fixed working hours, VAs offer flexibility, working from anywhere and at any time. You have complete control over their working hours, paying only for productive time. Our VAs use professional timer apps to track their tasks transparently, ensuring accurate billing.
What is the difference between a VA/PA and a Virtual Executive Assistant?

A VA handles various administrative tasks virtually, while a Virtual Executive Assistant (VEA) offers more specialized support, including anticipating executive needs and making decisions on their behalf.
Can you assist me if I'm not located in the UK?

Yes, we provide services globally, so location is not an issue.
How do I ensure the security of my business and customer details?

Confidentiality is paramount, and I am happy to sign NDAs before starting work. Clients also sign service agreements covering security and privacy issues. Precautions to secure data and request password protection for sensitive documents are also undertaken.